When he’s not loitering in cafés or pounding the pavements, Robert works as a coach, writer and presenter. He’s co-author of  Flying Solo - How to go it alone in business. -- http://www.robertgerrish.com

In 1997, Australia had 300,000 soloists. Today that figure exceeds one million - or over 72% of the total small business community.

Today, Robert works as a coach and consultant to solo and small business owners, presents short workshops to anyone who’ll listen and lives in Sydney with his wife and son.

• Top 10 Customer Service Tips for Entrepreneurs
  There’s nothing better than the good old fashioned personal touch- answer your phone within 3 rings; give your name and be 'present' to the caller; avoid sounding rushed or too busy. Every customer wants to feel special; really being listened to fosters this sense. Read Full Article
  
  

• Making the Most of Your Existing Customer Base
  For many, one of the greatest moments in business is the joy of attracting a new customer or client. In such circumstances it is easy to get so caught up in the excitement, that we forget to spend time on realising the value of one of our business's best assets - our existing client base. Read Full Article
  
  

• Avoiding Procrastination - Just Do it!
  I’ve borrowed Nike’s slogan as the title to this piece because the topic itself - procrastination and how to avoid it - sounds far too uninspiring and when we’re in the procrastination pit, we need all the help we can get! Read Full Article
  
  

• Standing Out From the Crowd
  Inevitably, entrepreneurs compete for business alongside others offering the same or similar services. Some sectors of business are very crowded making it difficult to make inroads, particularly for those establishing a new business. Read Full Article
  
  

• Top 5 Ways to Become Irresistibly Attractive in Business
  Ever noticed how some people just seem to attract success? There's you bashing away at your business, doing everything the manuals tell you to do and yet the person next door, doing seemingly very little, has a constant queue at the door.How is this possible? What's the secret? Read Full Article
  
  

• Fixing Missed Opportunities
  Let’s name a day once every three months as "Solo Entrepreneur Day for Fixing Missed Opportunities!" It is important to set aside time to look back on the past few months and question the things we've let slip by. Once we highlight stuff we can get on and fix it. Like you didn't know that. Read Full Article
  
  

• Bad Small Business Behaviours: Binge Marketing
  Effective small business marketing is not an activity to be done in spurts, it should be constantly happening in your business. If we think of marketing as an engine, it needs to be ticking over steadily at all times. Read Full Article
  
  

• Top 5 Questions to Ask Yourself when Starting Out on Your Own
  The excitement of starting a new business can cause small business entrepreneurs to be too hasty. Often driven by the mistaken belief that some imaginary boat will be missed if the business isn't started NOW, this haste can result in the cutting of corners, particularly in the area of research. Read Full Article
  
  

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About the author: When he’s not loitering in cafés or pounding the pavements, Robert Gerrish works as a coach, writer and presenter. He’s co-author of  Flying Solo - How to go it alone in business.
-- http://www.robertgerrish.com

Copyright © Robert Gerrish Flying Solo - How to go it alone in business. All Rights Reserved.